RESERVATIONS

IMPORTANT
Only one table per day and per guest can be booked.

RESERVATIONS

955 283 933 Telephone reservation hours: We answer calls uninterrupted from Monday to Sunday from 11 a.m. to 10 p.m.

Please remember that you can make your reservation online at any time of the day via the reservation form (subject to availability).

Drinks/Tables Reservations: 626 61 10 93

Reservations at BONSAI Thursday, Friday and Saturday. Being an area of maximum fun, the furniture will be removed at the end of the dinners.

WEATHER CONDITIONS

In the unfortunate event of poor weather conditions, all reservations shall be automatically cancelled, without being able to relocate them.

SITTING TIMES / SEPTEMBER

We ask for punctuality. Things are going to happen in Machiavello, don’t miss it. Ready to have fun?

Wednesday and Thursday: Hours 9:00 p.m. to close
Friday to Sunday: Hours 2:00 p.m. to close

Free entry for drinks from 11:00 p.m. until closing or until full capacity

GENERAL RESERVATION TERMS AND CONDITIONS

The confirmation of a reservation implies the acceptance by the client of our general conditions that include the cancellation and no-show policy contemplated in our reservation process and in the confirmation of this.

This establishment may apply a penalty for canceled reservations or No-Show that will depend on the advance notice with which the cancellation is communicated:

· Cancellation more than 12 hours in advance: free of penalty.

· Cancellation between 12 and 6 hours in advance: € 5 per person.

· Cancellation between 6 and 3 hours in advance: € 10 per person.

· Cancellation between 3 and 1 hour in advance: € 15 per person.

· Cancellation less than 1 hour in advance or No-Show: € 20 per person.

Reconfirmation of the reservation

Our reservations department will contact you on the same day of your reservation by phone or via SMS, to remind you and reconfirm your reservation, before entering our period subject to our cancellation and No-Show policy, In case Since we are unable to communicate with you on the telephone number you provided when making the reservation, it is essential that the client confirm such reservation on the phone. of reservations or in the mail of reservas@maquiavelosevilla.com

We answer calls uninterrupted from Monday to Sunday from 11 a.m. to 11 p.m.

In return, for those cases in which a reservation has been formalized and the establishment arrives at the time established for that purpose, the establishment cannot attend the reservation in the agreed terms, the establishment undertakes to compensate the client with the delivery of € 20 per person, always and when you can prove the confirmation of it.

And, in the event that the service is not finally provided, delivery will be made through the credit card provided at the formalization of the reservation. Both the penalty for non-presentation of the client (s) and the penalty for not having the establishment available for the provision of the service at the established time must be understood to come into effect only and exclusively after a courtesy time that is set at 20 minutes for both parties.

In those cases in which the establishment cannot provide the service with the proper guarantees and qualities due to force majeure and / or adverse weather conditions that are beyond its control and that could not be foreseen at the time of formalizing the reservation, no The cancellation conditions established in the preceding general condition will apply. Therefore reservations will be automatically canceled.

Regardless of the foregoing, the establishment undertakes to inform customers who have made a reservation of the impossibility of providing the service for the exceptional reasons indicated immediately to have knowledge of their concurrence.

We will contact you some days before the reservation to remind you and ask you to reconfirm it before reaching the time period subject to our cancellation and no-show policy.

Furthermore, on the day of your reservation, our reservations department shall contact the person who made the reservation to reconfirm the number of guests and the arrival time. If we are not able to reach them via the telephone number provided, they must confirm the reservation before 5 PM by telephone or via email.

We kindly require guests to be punctual so they can enjoy the full experience. If you do become delayed, please let us know by calling +34 955 283 933.

We answer calls uninterrupted from Monday to Sunday from 11 a.m. to 11 p.m.

If you do not arrive by your reservation time, we will wait for a maximum of 15 minutes, after which, your table will be made available and our cancellation and no-show policy will apply.

If you wish to request an invoice for your event, write to us at: tufactura@grupotrifulca.com